Susan Boyle is a Branch Manager and Librarian MLIS at Pasco County Library since June 2023, following a significant career in market research. From August 2015 to November 2023, Susan held the position of Market Research Project Manager at Phoenix Marketing International, overseeing quantitative research projects and administering Voice of Customer and Voice of Employee programs. Prior experience includes roles as Project Manager at MarketCast, Data Analyst at Research Data Services, Inc., and Market Research Contractor at Marriott Vacation Club Consumer Insights. Earlier, Susan was the Executive Director of Market Research at Hearst Magazines and Associate Primary Research Manager at Conde Nast, focusing on custom research initiatives. Academic credentials include a Master’s degree in Library and Information Science from the University of South Florida and a BA in English from Lehigh University.
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