Emma Battman

Customer Success Team Lead at Passenger

Emma Battman has a diverse work experience spanning several industries. Emma began their career as an Operations Executive at Incisive Media, where they gained valuable experience working within an events team and assisting in the planning and execution of various physical events. Emma then interned at Alcatel-Lucent as an Event Media and Communications Assistant, where they were responsible for managing the company's blog and social media activity during a technology exhibition.

Emma later joined Quadrant2Design, where they held multiple roles including Project Manager, Design Manager, Senior Project Manager, and Senior Account Manager. In these roles, they managed the delivery of live jobs, developed and nurtured client relationships, and oversaw the production and installation of exhibition stands at trade shows across the UK and Europe. Emma successfully managed over 200 accounts and generated a business turnover of £1 million per year.

Most recently, Emma has been working at Passenger as an Account Executive and Customer Success Manager. Passenger is a company that provides digital technology solutions to public transport operators. In their role, Emma delivers scalable digital services to improve customer experience, including mobile app ticketing, travel information apps, and websites. Emma empowers operators to make sustainable shared mass transit a convenient option.

Overall, Emma Battman has a strong background in event management, client relationship management, and delivering digital technology solutions.

Emma Battman completed their education from 2002 to 2009 at St James Catholic High School. Emma then went on to pursue a Bachelor of Arts with Honours in Events Management from Bournemouth University, which they completed from 2009 to 2013.

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Previous companies

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Timeline

  • Customer Success Team Lead

    May 1, 2024 - present

  • Customer Success Manager

    January, 2021

  • Account Executive

    November, 2020