Mr. Ince was named Chief Operating Officer in June 2022. He previously served PASSUR as Chief Product Officer and as the VP of Business Intelligence and Analytics. Before joining PASSUR, Mr. Ince was the Managing Director of the American Airlines Operations Planning and Performance team, responsible for operations planning and analysis including operational goals development, improved performance and operating efficiency through strategic planning, big data analytics, process re-engineering and decision support system implementation. His first transportation industry position was with US Airways Operations Research team developing schedule optimization software. He has since worked on many aspects of airline operations and network optimization including block planning, robust schedule development and operations recovery. Prior to joining US Airways Mr. Ince worked in the aerospace industry developing mission planning and control systems for remotely controlled ground and air vehicles. He holds a B.S. with honors and Masters of Engineering in Electrical and Computer Systems Engineering.
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