Megan Cox

Megan Cox has a diverse work experience spanning various industries. Megan is currently working as a Customer Support Specialist at Patagonia Health since March 2023. Prior to that, they worked as an Occupational Therapist at UNC REX Healthcare from August 2021 to February 2023. In this role, Megan coordinated interventions with a multidisciplinary treatment team, provided compassionate healthcare services, and handled administrative tasks.

Before their time at UNC REX Healthcare, Megan worked as a Fieldwork 2 Student at UNC Health from January 2021 to March 2021, where they planned and implemented treatment plans for patients with neurological conditions, liver failure, or kidney failure. Megan also completed initial evaluations, communicated with healthcare providers, and documented patient progress.

Megan also served as a Fieldwork 2 Student at WakeMed from August 2020 to November 2020, where they identified and evaluated performance skill deficits and provided patient-centered interventions. Additionally, Megan worked as a Caregiver at Home Instead Senior Care from May 2020 to August 2020, assisting in daily living activities and establishing caregiver relationships.

Earlier in their career, Megan was a Graduate Assistant at East Carolina University from May 2019 to June 2020, where they provided administrative support and conducted research for faculty members. Prior to that, they worked as a Senior Staff Member at Rico's Acai from May 2017 to July 2018, focusing on customer service and maintaining performance standards. Megan'sfirst job was as a Cashier at RITE AID from May 2014 to May 2017, where they assisted customers, managed transactions, and maintained store organization.

Megan Cox earned a Bachelor of Science degree in Exercise Science from Appalachian State University, graduating in 2017. Megan then pursued a Master of Science degree in Occupational Therapy/Therapist from East Carolina University, which they completed in 2021. Megan also attended Keele University in 2015, although their field of study and degree obtained are not specified.

In terms of additional certifications, Megan obtained the Occupational Therapist Registered (OTR) credential from the National Board for Certification in Occupational Therapy (NBCOT) in May 2021. Megan also became a Licensed Occupational Therapist in North Carolina during the same month, as granted by the North Carolina Board of Occupational Therapy. Megan pursued various professional development courses on platforms such as LinkedIn, including business fundamentals for customer success managers, Salesforce essential training, customer success management fundamentals, engagement preparation best practices for customer success management, onboarding and adoption best practices for customer success management, and value realization best practices for customer success management.