Tracy Angela French

Tracy Angela French is a seasoned professional with extensive experience in customer service operations and retail management. Currently serving as Customer Service Operations Lead at Patagonia since November 2022, Tracy has previously held roles such as Customer Service Coordinator Ecommerce and Ecommerce Customer Service Representative at Mega Fortris Group of Companies. Prior positions include Regional Sales Manager, where responsibilities encompassed new business development and key account management across various industries. Tracy began career at Cape Union Mart Group, progressing from Assistant Manager to Manager, and has also worked at @Vanilla Designer and UNISON Risk Management Alliance. Early experience includes roles at The Estée Lauder Companies Inc. as a Casual and Permanent Sales Consultant. Tracy holds a Certificate in Retail Buying from the University of South Africa, completed in 2018.