Trina Bedford

Trina Bedford is a seasoned professional with extensive experience in service management, quality assurance, and application support. Currently serving as Manager of Service Management at Patelco Credit Union since November 2015, Trina leads service management programs and ensures adherence to ITIL processes. Previous roles include Quality Assurance and Support Manager and UAT Program Manager at Patelco, and Senior Test Analyst at Accenture, where Trina contributed to the redesign of the Chase Online Banking platform. Trina's experience spans multiple companies and domains, including roles at Coraid, Monster, NetApp, Symantec, Veritas Technologies, and Legato Systems, focusing on testing, customer support, and technical management, backed by a Bachelor of Science in Computer Science from California State University - East Bay.