5.0/5.0 ServiceNow CSAT score. Service Now. It's what we do -- it's all we do. We Listen. We Care. We Execute.

Consulting

Information Technology

Pathways Consulting Group

Pathways Consulting Group's headquarters in Olyphant, PA, United States

Mary Manzo

Jeff Giovinazzo

The Project Management and Quality Assurance team at Pathways Consulting Group ensures the seamless execution of ServiceNow projects by overseeing project timelines, resource allocation, and deliverables. They maintain high standards by conducting rigorous quality checks and continuous improvements, driving projects to successful completion with a 5.0/5.0 ServiceNow CSAT score.

Project Management and Quality Assurance

The Leadership Team at Pathways Consulting Group drives strategic direction and oversees operational excellence within the organization. Comprising key executives, including the CEO and Presidents, they ensure alignment with the company's commitment to delivering exceptional ServiceNow solutions by fostering a culture of responsiveness, integrity, and execution. Their collaborative efforts focus on enhancing client satisfaction, optimizing delivery processes, and sustaining the company's reputation for outstanding service.

Leadership Team

The Business Analysis Team at Pathways Consulting Group excels in understanding client needs and translating them into ServiceNow solutions. With roles ranging from Business Analysts to Principal Business Analysts, the team meticulously gathers requirements, creates detailed documentation, and ensures seamless execution of projects to maintain our perfect ServiceNow CSAT score. They focus on listening to clients, caring about their needs, and executing tailored strategies for optimal implementation.

Business Analysis Team

The Technical Team at Pathways Consulting Group specializes in the development, implementation, and maintenance of ServiceNow solutions. Led by the Director of IT, the team of experts, including ServiceNow Developers, a Lead Developer, and a System Administrator, ensures seamless execution, system optimization, and high-quality service delivery to achieve and maintain a perfect ServiceNow CSAT score.

Technical Team

This department provides expert advice and solutions in the area of software development and consultation.

Development Consulting

This department provides expertise and support in developing projects and solutions for the organization.

Pathways Consulting Group

Org chart

Teams

Project Management and Quality Assurance

Leadership Team

Business Analysis Team

Technical Team

Development Consulting

Development Services

Offices

Pathways Consulting Group

Org chart

Teams

Project Management and Quality Assurance

Leadership Team

Business Analysis Team

Technical Team

Development Consulting

Development Services

Offices

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