William Andrews has a diverse work experience spanning various industries. William is currently working as an Information Technology System Analyst at the Patient-Centered Outcomes Research Institute (PCORI) since September 2021. Previously, they served as a Salesforce Administrator at the Institute for Advanced Clinical Trials for Children (I-ACT for Children) from January 2020 to January 2023. Prior to that, they worked as a Studio Operator at StudiGo LLC from December 2018 to January 2020. Before entering the technology field, William gained experience as a Salesforce Administrator at EDGE Energy from May 2016 to December 2018. William also worked as Claims Specialist at State Farm from October 2012 to April 2016 and as a Management Trainee at Enterprise Rent-A-Car from April 2011 to October 2012.
William Andrews completed their education at Hood College, where they obtained a Bachelor's degree in Political Science and Government from 2006 to 2010. After their undergraduate studies, they enrolled in Trailhead by Salesforce in 2016, although the specific degree name and field of study are not provided.
In addition to their formal education, Andrews has obtained various certifications from Salesforce and Trailhead by Salesforce. These certifications include Salesforce Certified Administrator (SCA), Advanced Formulas, Apex Basics and Database, Apex Triggers, Build a Discount Calculator, Build an Account Reassignment Wizard, CRM for Lightning Experience, Company-Wide Org Settings, Create a Satisfaction Survey, Data Management, Event Monitoring, Legacy Transaction Security, Platform Development Basics, Quick Start: Apex, Salesforce Connect, User Management, and Workflow Rule Migration. The specific months and years of when they obtained these certifications are not provided.
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