Lorrayny A.

Support at PatientPay Inc.

Lorrayny A. has a diverse work experience. Lorrayny started their career in 2009 as a Sales Associate at The Southwestern Company, where they executed all ordering, inventory, accounting, scheduling, sales, and delivery of product. Lorrayny also established success principles through direct sales and attended over 100 hours of professional sales training. In 2010, they moved to State Farm as a Marketing Service Assistant / Sales. In 2014, they joined PatientPay, Inc. as a Support and later became a Customer Success Manager. In this role, they developed best-in-class management practices for the Client Success function that focused on elevating client efficiency, bill volume and revenue generation. Lorrayny also leveraged and utilized existing PatientPay tools and processes in the effective delivery and achievement of client success goals.

Lorrayny A. completed a Bachelor's degree in Business Administration and Management, General from Appalachian State University from 2006 to 2009, as well as a Bachelor of Arts (B.A.) in Spanish Language and Literature from Appalachian State University from 2006 to 2009. In 2010, they obtained a Property & Casualty certification in North Carolina.

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Timeline

  • Support

    May, 2018 - present

  • Customer Success Manager

    September, 2014