Susan Wist is an experienced professional in the field of patient engagement and media, currently serving as the Director of Practice Strategies at PatientPoint® since September 2018. In this role, Susan focuses on enhancing the quality of care, reducing costs, and improving patient satisfaction in physician offices through innovative engagement technology, catering to over 38,000 unique offices nationwide. Prior to this, Susan held the position of Director of Regional Client Solutions at PatientPoint, overseeing a physician waiting room network and digital solutions for more than 140,000 doctors. Earlier experience includes serving as Account Executive and Sales Manager at Hungry Eye Media and WiesnerMedia, where Susan managed and promoted various publications. Susan holds a BA in Journalism and English from the University of Oregon.