Daniel Sisneros has extensive experience in technical support and engineering, currently serving as a Tier 3 Partner Support Escalation Engineer at Pax8 since May 2022. In this role, Daniel provides advanced troubleshooting and root cause analysis for complex partner issues, coordinating between support engineering, product teams, and external vendors. Previous positions include Technical Support Engineer roles at Pax8, where support was provided for Office 365 and Quickbooks, and as an Office 365 Concierge Ambassador at Experis, offering Tier 2/3 support for Microsoft applications. Daniel also has experience managing teams as a Team Lead Supervisor at T-ROC and has worked as a Premier Microsoft Exchange Support Engineer at Tek Experts, specializing in Exchange Online and related technologies. As an Information Technology Specialist at Clearwave Services, project coordination and client engagement were key responsibilities.
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