Reginald West

Reginald West is a Partner Support Specialist Engineer at Pax8 since November 2023, with extensive experience in troubleshooting technical issues and familiarity with various vendors and platforms including Microsoft and cybersecurity solutions. Previously held roles at Pax8 include Provisioning Specialist L1 and L2, focusing on order provisioning and resolution of API errors. As a POS Customer Success Specialist at The Restaurant Assistants, Reginald managed menu systems across multiple platforms and enhanced customer satisfaction through effective communication. Earlier positions include Issue Resolutions Specialist and Owner Support Specialist at Evolve Vacation Rental, where Reginald mediated customer issues and managed extensive property listings. Past experience also includes roles at Microsoft as a Product Advisor and various management positions. Reginald holds multiple degrees in Business Information Systems and Computer and Information Systems Security, complemented by ongoing training through Salesforce's Trailhead.