Kate Zartarian

Kate Zartarian is a seasoned professional with extensive experience in customer success and client operations across various industries. Currently serving as Vice President of Customer Experience at Sierra Interactive and as a Career Advisor at Pay Forward Coaching, Zartarian has a strong background in enhancing customer experiences and providing career guidance. Previous roles include Senior Director of Client Success Strategy at 360insights.com, Global Head of Client Success at Harvard Business Publishing Corporate Learning, and multiple leadership positions in customer success at Crimson Hexagon and Evergage. Zartarian's academic foundation includes a Bachelor of Science in Business Administration with a focus on Finance and Marketing from Northeastern University, complemented by a self-directed study on the history of labor and work in America.