Kieren Smith

Kieren Smith is a seasoned Business Intelligence Analyst at Pay.UK and concurrently serves as a Business Analyst at Knight Frank. Kieren's professional experience includes significant roles at NatWest Group and the Royal Bank of Scotland, focusing on business change analysis and process improvement. Achievements include spearheading the implementation of a Business Service Support Portal that enhanced process efficiency by 30%, collaborating on user requirements for system integration, and developing strategic documentation for various initiatives. Kieren has demonstrated expertise in cross-functional collaboration, user story generation, and operational readiness in multiple projects within the financial sector. Educational background includes studies at City and Islington College and foundational education at Central Foundation Boys School and Hungerford Primary School.