Jamie Duncan

Head Of Customer Operations

Jamie Duncan is an experienced professional in operations and management with a robust background in overseeing customer operations and commercial management. Currently serving as the Head of Customer Operations at Payaca since July 2025, Jamie previously held the role of Commercial Manager at OVO, where responsibilities included managing contracts, relationships, and finances for a network of domestic renewable installers. Prior experience includes managing operations at Titan Power Plus, overseeing a team of 20 globally, and serving as Site Manager for Bristol Together Community Interest Company, focusing on construction management and rehabilitation programs for ex-offenders. Jamie's educational background includes a Master's in Law and Business, a Graduate Diploma in Law, and a Bachelor's degree in Biology.

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