James Siddiqui

James Siddiqui has a diverse work experience spanning multiple industries. James started their professional journey at CitizenTEKK as the Head of Marketing, where they successfully led a team and managed social media and marketing activities.

James then ventured into entrepreneurship and founded BirdEye Videos, an aerial photography and video company utilizing drones. However, due to regulatory restrictions, the company had to close.

James then joined Northbound DGS as a Senior Account Executive, Team Lead, and Sales Coach, achieving exceptional results by surpassing quotas and delivering qualified leads to clients such as Adobe EchoSign and Sony.

James continued their sales career at RiseSmart as a Senior Account Executive and Team Lead, establishing an inside sales team infrastructure and generating substantial revenue by providing qualified opportunities to sales executives.

At PayActiv, James took on the role of Vice President of Sales and built a sales structure from scratch. James developed new sales strategies and recruited and trained additional sales managers.

James also had a brief tenure at Google, working on search language localization.

James then founded Bamboo Tree Media, a Social Media Marketing Agency, and successfully scaled multiple e-commerce platforms. James helped clients grow their businesses through social media marketing, particularly on Facebook and Instagram.

James later joined Lee Hecht Harrison as a Director of Customer Success, where they ensured the success and growth of the company's largest global clients. James formed strong relationships with stakeholders, resulting in 100% renewal and retention rates.

Following this, they joined SucceedSmart as a Director of Customer Success and played a key role in establishing the customer success realm. James was responsible for onboarding customers, improving implementation processes, and driving retention and expansion efforts. James'sefforts led to a 90% renewal and retention rate.

Currently, James has reunited with PayActiv as the Senior Director of Customer Success, spearheading enterprise growth efforts. James leads a team responsible for a Book of Business of over $60 million in Annual Recurring Revenue. PayActiv offers a B2B financial wellness solution that provides employees with real-time access to earned wages, eliminating the need for predatory lending options.

Overall, James Siddiqui has demonstrated expertise in sales, customer success, marketing, entrepreneurship, and team leadership throughout their career.

James Siddiqui received an Associate's degree in Media Production from the University of West London from 2006 to 2008. James later pursued a Bachelor's Degree in Film & Media Production at Arts University Bournemouth from 2008 to 2010.