Catherine McNamee

Catherine McNamee is a seasoned professional with extensive experience in customer service and operations roles, currently serving as a Senior CX Operations Analyst at Paycor since September 2021. In this position, Catherine manages a portfolio of over 50 premier clients, providing tailored support and strategic insights on Paycor's products. Previous roles at Paycor include Senior Premier Customer Consultant and Senior Customer Advocate, where responsibilities encompassed resolving client issues, leading new hire training, and improving operational efficiency. Prior to Paycor, Catherine worked at Nestlé as a Customer Solutions and Claims Associate, optimizing order processes, and at Summit Management Services as a Leasing Specialist, enhancing customer relations. Catherine holds a Bachelor of Business Administration in Marketing from Kent State University.