Shantel Stephens is an experienced professional in project and vendor management, currently serving as a Senior Director at Paycor since October 2018, after holding roles such as Director of Implementation and Senior Manager of Implementation. Prior experience includes significant positions at Fifth Third Bank from May 2009 to October 2018, where Shantel managed vendor relationships, quality assurance teams, and project management, achieving operational efficiency across multiple divisions. Shantel also worked at Citibank for over seven years in various leadership roles focusing on sales operations and team management. Educational qualifications include a Master of Business Administration in Project Management from Southern New Hampshire University and a Bachelor of Science in Liberal Arts: Social Sciences from the University of Cincinnati.