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Ana Paula Storto Bittencourt

Product Deployment Manager at Payface

Ana Paula Storto Bittencourt has a diverse range of work experience. Ana Paula is currently working at Payface as an Onboarding and Product Deployment Manager since July 2022. Prior to this role, they served as an Operations Coordinator from June 2021 to July 2022 and as a Customer Success Analyst from September 2020 to June 2021 at the same company.

Ana Paula also gained experience at Whirlpool Latin America, where they worked from June 2018 to December 2018. During their time there, they held the position of Manufacturing Supervisor - Logistics. Their responsibilities included managing performance indicators, overseeing a team of 100 employees involved in internal logistics, and participating in the Logistic Pillar of WCM. Ana Paula also contributed to the development and implementation of productivity projects using the WCM methodology and provided training on Warehouse Management Systems.

Before their work at Whirlpool, Ana Paula had a brief internship at Brunswick Boat Group as an Intern in Process Engineering from January 2017 to April 2017.

In addition, they gained research experience as a Cientific Research Fellow at LTS - Laboratório de Tecnologia da Soldagem from April 2015 to January 2017, working in the Welding Laboratory.

Overall, Ana Paula Storto Bittencourt has a strong background in logistics, customer success, and project management, with experience in various industries and roles.

Ana Paula Storto Bittencourt completed their education history as follows:

From 2010 to 2017, they attended the Universidade Federal de Santa Catarina, where they earned a Bachelor's degree in Marine Engineering.

In 2022 and 2023, they pursued an MBA in Business Management at IPOG - Instituto de Pós-Graduação e Graduação.

In addition to their formal education, Ana Paula also obtained certifications in Introduction to Customer Success and Introduction to Inbound Marketing from RD University in August 2020.

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Timeline

  • Product Deployment Manager

    July, 2022 - present

  • Operations Coordinator

    June, 2021

  • Customer Success Analyst

    September, 2020