Siglinda M.

Siglinda M. is a skilled customer support professional with extensive experience in technical support and billing. Currently serving as a Customer Support Engineer at Paymentology since June 2023, Siglinda previously worked as a Billing Specialist at HostPapa from August 2018 to May 2023, where responsibilities included setting up customer accounts, managing collections, and supporting the sales team. Prior roles included tech support positions at Centercom Global BPO and TELUS International Central America, focusing on providing customer care for technical issues and facilitating the use of Google Apps for Work. Siglinda also gained experience in tech support for Bell Canada at Stream Global Services and in customer service for flight bookings at Atento, showcasing a strong background in customer interaction and problem-solving. Educational background includes a High School Diploma from Centro Cultural Salvadoreño Americano.