Guido Olligs

Guido Olligs is an accomplished professional with extensive experience in operations and customer service, currently serving as Executive Director of Customer Experience Enterprise at PAYONE since 2019 and as Director of Operations & Customer Service at Ingenico ePayments since January 2016. Prior to these roles, Guido held various senior positions at Telefónica Germany and simyo, with a strong focus on telecommunication services. Between 1995 and 2006, Guido worked at the Royal Bank of Scotland, progressing to Head of Customer Services Europe and contributing as a member of the Executive Board. Earlier career experiences include positions in production, consulting, and mechanical engineering. Guido's educational qualifications include Scrum certifications in Agile project management and degrees in business and technical fields.