Mark Armstrong

Mark Armstrong is a Quality Assurance & Launch Manager who leads global cross-functional teams to ensure new product launches meet market fit and adhere to quality and regulatory standards. They have extensive experience in various roles, including Quality Assurance Manager at PayPal, where they managed test case planning and process improvements, and Engagement Manager, focusing on delivering exceptional onboarding experiences for enterprise partners. Previously, Mark served as GM of Operations at The VTS IT Group, achieving profitability soon after startup, and has held multiple positions emphasizing customer relationship management and technical support. Mark holds a Diploma in Systems Technology from Spherion Technology, completed in 2001.