Philip Byrne is a seasoned professional with extensive experience in customer success management, currently serving as the Manager for Customer Success for Nordics and Onboarding for Northern and Southern Europe at PayPal since May 2009. In this role, Philip manages a team of Customer Success Managers, focusing on the day-to-day servicing of Mid Market and Large Enterprise Merchants in the Nordic region and driving proactive campaigns to enhance merchant growth and retention. Previous positions include Team Lead for Customer Success in Nordics and Eastern Europe, Customer Service Team Lead, and Customer Service Representative at PayPal, as well as Collections Specialist roles at Scotiabank and Virgin Media. Philip holds a Bachelor's degree in Business, Accounting, and Finance from Limerick Institute of Technology, completed in May 2007.
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