Svetoslav Dikalov

Svetoslav Dikalov is an experienced Enterprise Product Manager at Paysafe since February 2015, specializing in Global ITSM Platforms and CMDB with responsibilities spanning budget management, strategic vision, and continual improvement. Prior roles at Paysafe include Service Delivery Manager and Business Process Analyst, focusing on operational support and ITSM tool management. Earlier experience includes positions as Associate IS Analyst at Philip Morris International, Technical Support Analyst at C3i Europe, and Founder of iRepair.bg. Svetoslav holds a Bachelor's degree in Forecasting and Planning from the University of National and World Economy, alongside education from Cisco Networking Academy and completion of secondary education with a GED.