Augustas Liachovičius

Augustas Liachovičius is an accomplished professional with extensive experience in customer support management and operational optimization. Currently serving as the Head of International Customer Support at Paysera since October 2018, Augustas oversees customer support branches across various international locations, leads the establishment and expansion of foreign branches, and implements impactful processes within the Customer Support and Quality Assurance departments. Previous roles include Senior Customer Support Quality Assurance Manager and Customer Support Specialist at Paysera, where Augustas focused on training, recruitment, and team performance. Additionally, Augustas has managerial experience at Alfaauta, along with internships in real estate and finance, contributing to a well-rounded skill set in strategic planning, process optimization, and customer service. Augustas holds a degree in Finance Engineering and a Bachelor's degree in Finance from VILNIUS TECH.