Alok Singhal

Executive Manager - Customer Excellence at Paytm Payments Bank

Alok Singhal has a Bachelor of Technology in Electronics & Communication Engineering from Vivekanand Institute of Technology & Science. Alok has experience in various roles related to customer and process excellence, quality analysis, and training with companies such as Paytm Payments Bank, Hinduja Global Solutions PH, NTPC Limited, and Bharti Airtel Ltd. Alok has worked on process improvement projects, automation, and maintenance of fiber optics cable networks during their career.

Links

Previous companies

Hinduja Global Solutions logo

Timeline

  • Executive Manager - Customer Excellence

    October, 2023 - present

  • Manager - Customer Excellence

    April, 2022

  • Assistant Manager - Customer Excellence

    April, 2021

  • Junior Manager - Process Excellence

    November, 2020

  • Process Team Lead

    April, 2018

  • Senior Quality Analyst

    August, 2017

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