Shabana Shaikh

Shabana Shaikh is an experienced customer support professional with a strong background in the telecommunications sector. Currently serving as a Sr. Customer Care Executive at Paytronic Network Pvt Ltd, Shabana has been with Accelyst Solutions Pvt Ltd since October 2010 in a Customer Support role, and previously worked as a Customer Care Executive at Oxigen Services India Pvt Ltd from June 2005 to July 2009. Key responsibilities include providing support to approximately 4,000 merchants in Mumbai and Maharashtra, updating them on the latest mobile pre-paid voucher schemes, and preparing presentations while maintaining compliance logs. Shabana holds an undergraduate degree in Arts and Home Science from SNDT.