Sanjay Sengupta

Sanjay Sengupta is a seasoned professional with extensive experience in sales operations, quality management, and customer life cycle management, primarily within the telecommunications industry. Currently serving as Senior Manager of Sales Ops & Quality at PayU since October 2021, Sanjay previously held roles including Sales and Marketing Specialist at the Institute of Advance Education & Research, and AGM at Vodafone Idea Limited, where responsibilities encompassed retail operations, business development, and customer service optimization. Sanjay's career began at Bharti Airtel as Senior Officer in Billing Operations, followed by various managerial roles at Tata Teleservices and Idea Cellular, focusing on service operations and customer management. An educational background in economics and hotel management complements project work in operational and business excellence from AT Kearney & BCG, along with expertise in non-verbal communication from Carnegie Mellon University.