Faris Rosli has a diverse work experience spanning from 2013 to 2023. Faris started their career as an intern at Malaysia External Trade Development Corporation (MATRADE) where they were involved in works related to the Electrical & Electronics & ICT Section. Faris also assisted in organizing specialized marketing missions and exhibitions.
In 2013, Faris joined Wolters Kluwer as a Production Editor. Their responsibilities included reviewing and processing contents for US tax legislation publications, working with a web-based content management system, and ensuring product deadlines were met.
Faris then moved on to Media Prima Berhad in 2014, where they held roles as a Brand Analyst and Client Servicing. Their main responsibilities included project leading for the Malaysia Football League broadcast, coordinating on-air programs and promotional activities, and evaluating program suitability.
From 2021 to 2023, Faris worked at Grab as a Regional Key Account Manager for Grab For Business. Faris contributed to simplifying business transportation and corporate food and package deliveries across Southeast Asia. Their focus was on driving successful and sustainable growth in the organization.
Currently, Faris holds the position of Associate Director for Account Management at Paywatch since 2023. Further details regarding this role, such as start and end dates, are not provided.
Faris Rosli began their education journey in 2009 at Universiti Teknologi MARA, where they pursued a Foundation degree in Teaching English as a Second or Foreign Language/ESL Language Instructor. After completing this program in 2010, they continued their studies at the same institution and graduated in 2013 with a Bachelor of Applied Language Studies (Hons.) degree, specializing in English for Professional Communication.
In addition to their formal education, Faris Rosli has obtained two certifications from LinkedIn in January 2023. The first certification is in B2B Sales Strategy: How to Effectively Engage Executives, and the second certification is in The 3-Minute Rule: Say Less to Get More.
June 1, 2024 - present
February, 2023
Sr. Director, Customer Success Enablement, Programs & Operations at Workday
Director, Customer Success - Emerging Products at ZoomInfo
Senior Director Customer Success And Customer Support at Akamai Technologies
Director, Customer Success Strategy And Enablement at ACI Worldwide
Director, Customer Success (north America) at Beekeeper
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