Yong Jian Li

Yong Jian Li has a diverse work experience spanning different industries. In 2017, they worked as an IT Service Technician at PB Technologies Ltd where they were responsible for maintaining laptop/desktop hardware and conducting chipset level diagnostics. Prior to this, from 2014 to 2017, they worked as a Compliance Officer at Global Forex NZ Ltd, managing the Compliance Program and ensuring compliance with regulatory frameworks. Yong also has experience in customer service and sales, having worked as a Customer Service/Baker Assistant at Bakers Delight Ponsonby from 2012 to 2014, and as a Sales Representative at Green Fashion Furniture from 2012 to 2013. In 2011, they worked as an IT Helpdesk at Ghost-Star Limited in Auckland. Overall, Yong has demonstrated their skills in IT, compliance, customer service, and sales throughout their work experience.

Yong Jian Li has a diverse education history focused on software testing, customer service support, and computer science. In 2014, Li obtained an ISTQB Foundation Certificate in Software Testing from GetSkills, New Zealand. Additionally, during the same year, Li completed a course on Customer Service in Contact Centers at RapaidResults Staff Training and Development, specializing in customer service support, call center operations, and teleservices. Prior to that, from 2008 to 2012, Li pursued a Bachelor of Science degree in Computer Science at The University of Auckland. This educational background suggests a well-rounded skill set in various areas of technology, customer service, and computer science.