PBI Research Services
Dennis Malone has extensive experience in managing and developing customer service teams. Dennis has held positions such as Call Center Operations Manager at PBI Research Services, Customer Service Supervisor at Aetna Insurance Company, and Operations Support Manager at Verizon Communications. Dennis is skilled in creating processes, training employees, and enhancing performance metrics to ensure excellent service delivery.
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PBI Research Services
PBI Research Services is the leading provider of death audit, locate services, and uncashed check management.