Karen Mak

Karen Mak serves as the Group Strategic Procurement Head at PCCW, a position held since September 2021. Previously, Mak spent over 16 years at IBM, where key roles included Public and Communication Sector Head, Macau Country Manager, IGF Country Manager, and Telecom Leader, managing accounts in significant sectors and growing business opportunities. Mak's leadership is marked by effective relationship strategies and a strong performance record, evidenced by multiple awards such as the IBM Hundred Percent Club and Sales Eminence Awards. Academic credentials include a Bachelor's degree in Mathematics and Statistics, alongside various prestigious trainings from notable institutions.