Sadie Sangster

Sadie Sangster is a highly experienced professional with a strong background in customer success and professional services within the telecommunications and contact centre industries. Currently serving as Senior Vice President of Customer Success at PCI Pal since March 2014, Sadie has held multiple leadership roles including Senior Vice President of Professional Services, VP of Professional Services, VP of Global Operations, and Global Operations Director. Prior experience includes working at IP3 Telecom as Operations Director and Operations Manager, and at CallScripter in various capacities such as Principal Consultant, Professional Services Manager, and Professional Services Coordinator. Sadie began a career at Commercial Union, progressing from Technical Services Unit Support to senior roles. With expertise in compliant payment solutions and a strong focus on customer satisfaction, Sadie has a proven track record of delivering complex projects and solutions in adherence to industry standards.