David Phillips

David Phillips currently serves as the Senior Vice President of Customer Success, Support & Solution Engineering at SmartBear, where leadership of the Customer Success, Customer Retention, and Sales Engineering teams is central to the role. Concurrently, David is an Executive Member of Pavilion, a professional community dedicated to high-growth operators. Previous experience includes coaching MBA candidates in the Entrepreneurial Sales course at Harvard Business School and holding the position of Senior Vice President of Sales & Customer Success at 3Play Media, where David led efforts in promoting media accessibility technology solutions. Additionally, David served as Chief Revenue Officer at Alyce, overseeing the company's revenue strategy and execution. Educational credentials include a BA in History/Philosophy from the University of Scranton and studies in College Student Personnel at Virginia Tech.