Jennifer Paulin

Jennifer Paulin is an experienced Event Specialist at pc/nametag since September 2022, with a strong background in guest services and operational management gained from a long tenure at Great Wolf Resorts, Inc. spanning nearly a decade. In varied roles including Team Supervisor, Reservation Agent, and Team Coach, Jennifer contributed to operational efficiency and cross-functional collaboration. As Director of Guest Services from September 2009 to January 2013, responsibilities included overseeing Front Desk operations, analyzing operational reports, and enhancing guest satisfaction. Earlier positions at Great Wolf Resorts involved corporate operations management and pre-opening initiatives, showcasing expertise in process improvement and organizational culture. Jennifer holds an Associate's degree in Hotel Management from Elgin Community College.