Jess Galenski

Jess Galenski has a strong background in customer success and mentoring. Jess is currently working as a Business Mentor at Techstars and as an Ambassador at Customer Success Collective. Previously, Jess has held roles such as Director of Customer Success at Apryse, Career Coach at Upnotch, and Customer Success Advisor at WorkEQ (formerly ReturnSafe). Jess has also been involved in mentoring and coaching roles, including being a Power Up Mentor at Women in Customer Success and a Customer Success Coach at Catalyst Software. Prior to these positions, Jess worked as the Lead of Enterprise Customer Success at Citrix and as a Manager of Customer Success at Progress Kinvey.

Jess Galenski obtained a Project Management Certification from Cornell University in 2021. They previously earned a Master of Business Administration (MBA) with a specialization in Entrepreneurial Thinking and Innovative Practices from Bay Path University between 2012 and 2014. Jess Galenski's undergraduate degree is a Bachelor of Fine Arts (BFA) in Design and Architecture, which they earned from the University of Massachusetts Amherst between 2006 and 2011. Furthermore, Jess Galenski completed their high school education at East Longmeadow High School between 2002 and 2006. They have also acquired multiple certifications from institutions such as eCornell, Citrix, MasterClass, and LinkedIn, covering various management and leadership skills.