Sheridan G.

Sheridan G. is an accomplished professional with extensive experience in customer success, project management, and eCommerce. Currently serving as a CRM Campaign Manager at PDI Technologies since January 2022, Sheridan has applied Agile methodologies to enhance team productivity and manage data integrity. Prior to this role, Sheridan excelled as a Customer Success Specialist at Thomson Reuters, where notable achievements included improving customer satisfaction and streamlining client onboarding processes. As the Founder and Director of Product & Marketing at embracedesires.com, Sheridan drove significant web traffic growth and enhanced user engagement through a focus on customer-centric design. Sheridan's early career includes a tenure at Verizon as a Customer Service Representative, contributing to revenue collection and customer retention. Educationally, Sheridan holds a Bachelor of Applied Science in Marketing from the University of North Texas and is pursuing a Project Management Certificate through Coursera.