Alun Mcarthur is an experienced professional in contact center operations and customer service management, currently serving as Head of Contact Centre Operations at Peabody since March 2019. Mcarthur has held various roles, including Customer Hub Manager and Team Leader at Peabody. Prior experience includes positions as a Learning and Development Specialist and Collections & Credit Manager at First Data Corporation, as well as Team Manager at Tessera LLP. Mcarthur's early career includes a role as a Senior Customer Service Advisor at HSBC and sales positions at Converso. Alun Mcarthur received education from South Camden Community School between 1997 and 2000.