Vic Bryanne Valenzuela has a diverse work experience spanning various roles and industries. Starting in 2009, they worked as a Communications Executive at SCHOOL OF FASHION AND THE ARTS (SoFA), INC. In 2009, they also became an Industrial Partner at Code-Limited.com. From 2011 to 2014, Vic worked at Teleperformance, first as a Customer Service Supervisor and then as an Assistant Call Center Manager. In 2015, they joined Conduent as a Customer Care Manager and later became a Senior Manager, Delivery from 2018 to 2022. In 2020, they took on the role of Co-Owner at Basque and Coffee till 2022. Currently, in 2022, Vic holds the position of Vice President of Shared Service at Peak Outsourcing.
Vic Bryanne Valenzuela completed a Bachelor of Arts degree at De La Salle-College of Saint Benilde from 2001 to 2007. They also obtained a certification in HPMT COPC from COPC Inc. in February 2016.
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Peak Outsourcing
We are an agile and flexible team of business solutions experts. Founded in 2011, Peak Outsourcing has nearly a decade of hands-on outsourcing knowledge and experience. We pride ourselves in embracing diversity, both within and outside of our own organization. With our Founding & Executive teams being composed of experienced American business professionals, and our Headquarters + Operational teams based in the Philippines; Peak Outsourcing merges cultures and perspectives to create an eclectic team of passionate, unique individuals. Our unique outsourcing partnership approach consistently lifts our clients well beyond their current levels of success in a seamless, frictionless manner. With office facilities in Makati and Dumaguete, we provide customized, quality outsourcing solutions and specialized customer experiences specific to our clients' business needs. CUSTOMER CARE Customer Service | Dispatch Services | Records Retrieval TECHNICAL SUPPORT Troubleshoot Assistance | Sales and Services BACK OFFICE Digital Transcription | Data Processing | Data Verification HEALTHCARE OUTSOURCING Patient Inquiries & Follow-Up | Insurance Claim Creation & Submission | Denial Management | Appeals | Payment Posting | Reporting DIGITAL RESOURCES Web Development | Search Engine Optimization (SEO) | Social Media Management | Content Writing & Blogging ADMINISTRATIVE SUPPORT Executive Assistance | Personal Assistance | Virtual Assistance For sales and outsourcing inquires, email: scale@peakoutsourcing.com For job opportunities, send resumes to: recruitment@peakoutsourcing.com Or visit our website: www.peakoutsourcing.com