Angelica Martinez

Angelica Martinez is an experienced client success and account management professional with a demonstrated history of fostering customer loyalty and retention. Currently serving as a Client Success Specialist at Peak Support since October 2023, Angelica collaborates with the sales team to enhance customer experience. Previously, as an Account Manager at Zintro (August 2020 - January 2025), Angelica was responsible for managing customer accounts, building strong relationships, and ensuring the successful delivery of solutions. Angelica also held various roles at ePerformax Contact Centers & BPO (August 2012 - August 2020), focusing on performance coaching and analysis, in addition to earlier experience in customer service roles at Results Group Manila Inc., Teleperformance, and Yellow Cab Pizza. Angelica's educational background includes studies at the Infotech Institute of Arts and Sciences, the University of Makati, and Fort Bonifacio High School.