Gelo Anglo

Gelo Anglo currently serves as the Enterprise Applications Manager and CX Analyst at Peak Support, where responsibilities include customer journey mapping, text and sentiment analysis, vendor collaboration for tool improvement, benchmarking, and providing CX recommendations. Previously, Gelo held the role of Client Success Manager at SupportNinja, and prior to that, served as Client Services Manager at TOA Global, Account Manager at MicroSourcing, and Team Lead at STARTEK. Gelo holds a Bachelor of Science degree in Architecture from the Technological Institute of the Philippines, completed from 2008 to 2011.