Roland Allan Papa

Roland Allan Papa is an experienced Client Success Senior Manager at Peak Support, with a career spanning from April 2017 to the present, including roles such as Senior Manager in Shared Services - Quality and Quality Assurance. Prior to Peak Support, Roland served as a Quality Assurance Analyst at Stream Global Services from May 2009 to March 2011, overseeing agent interactions, coaching, and reporting on performance metrics for AT&T Mobility Sales. Roland holds a Bachelor's degree in Computer Science from Informatics International College in Manila, obtained between 2005 and 2009.