Rachel Walters is a seasoned professional with a background in education and product delivery management. Currently serving as Service Manager at Pearson VUE since July 2023, Rachel leads strategic initiatives in education services and plays a pivotal role in AI modernization efforts. Previous experience includes positions at Ellipsis Education as Senior Product Delivery Specialist, where Rachel managed cross-departmental oversight, and as an Elementary School Teacher with Teach For America. Rachel also gained journalistic experience through internships at notable media outlets, complementing a strong academic foundation with a Bachelor's degree in Journalism and Political Science from Miami University.
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