PEC360 Patient Engagement Centers
Anthony Church serves as the Chief Operating Officer at PEC360 since June 2025, after holding the role of Director of Call Center Operations at Envera Health from June 2020 to June 2025. Prior to Envera Health, Anthony held the position of Market Manager at HCA Physician Services Group from May 2018 to April 2020 and was the Executive Vice President of Operations at PEC360 from August 2011 to March 2018. Anthony began their career in healthcare management as the Director of Practice Management and Business Development at Palmetto Primary Care Physicians from September 2007 to July 2011. Educational qualifications include a Master’s degree in Health/Health Care Administration/Management from the Medical University of South Carolina (2005-2007) and a Bachelor’s degree in Biology from Muhlenberg College (1999-2003).
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PEC360 Patient Engagement Centers
PEC360’s Patient Engagement Centers (PEC’s) and supporting CRM technology deliver timely, coordinated care through the proactive management of patient populations. The combination of trained Care Advisors and our proprietary CRM-driven technology platform makes the PEC360 Population Health Management solution incredibly effective at converting healthcare data and analytics into the type of scheduled visits that improve both quality of care and financial performance. A Care Advisor’s ability to motivate patients into action is fundamental to all forms of successful population management. To accomplish this, PEC360 leverages three proprietary technology platforms: The first is PEC360’s interface engine that aggregates and normalizes data across disparate systems to create a 360o view of each patient. The second is PEC360’s Analytics Platform that processes data from multiple analytics engines to identify patients with “Gaps in Care”. The third and, perhaps most important, is PEC360’s CRM-driven Patient Relationship Management (PRM) platform that is utilized to support Care Advisors in their quest to manage and motivate patients to seek the healthcare they need. So whether your focus is on maximizing “Fee for Service” performance or optimizing reimbursements under a “Pay for Performance” model, a Patient Engagement Center and its underlying technology are highly effective at improving quality of care and financial performance… in any reimbursement environment.