Laura Owens, CSM

Laura Owens, CSM, is an experienced professional with a diverse background in account management, event coordination, and information technology. Laura recently worked at Peek as a Strategic Account Manager, responsible for managing key accounts. Prior to that, they served as a Senior Account Manager at MoxiWorks, where they successfully managed projects for a book of business, utilizing data analytics to improve product adoption for clients. Laura also has experience in IT, having worked as an IT Service & Project Coordinator at Maxwell IT, where they created a new scheduling process and managed a team of engineers. Additionally, Laura has a strong background in event coordination, having worked at organizations such as Lydia Place, Agora Events, and Skookum Kids. Laura has successfully coordinated and managed live and virtual events, and has extensive experience in vendor relations and contracts. Earlier in their career, Laura worked as a Paraprofessional at Sedro-Woolley High School, where they assisted in teaching programming languages and mentored students towards pursuing computer science. Laura also gained experience as a Business Information Systems Intern at Janicki Industries, where they operated in SAP and assisted in the implementation of a new labeling system. Laura's skills also extend to social media management, as they served as a Social Media Manager for the Western Front. Overall, Laura Owens has a strong skill set in account management, event coordination, information technology, and mentoring, and has consistently excelled in their roles throughout their career.

Laura Owens, CSM completed their Bachelor's degree in Public Relations, Internet Resource Creation and Management at Western Washington University from 2015 to 2018. Additionally, they hold various certifications, including Salesloft Platform Expert from Salesloft, obtained in February 2023, Professional Scrum Master™ I (PSM I) from Scrum.org, obtained in August 2021, Project+ from CompTIA, obtained in May 2021, ITIL Foundation Certification in IT Service Management from AXELOS Global Best Practice, obtained in March 2021, Amazon Web Services Cloud Practitioner from Amazon Web Services (AWS), obtained in May 2022, and CompTIA A+ from CompTIA, obtained in April 2022.