Pegasystems
Lisa Brown-Conte, PMP, CSM, PCSA, currently serves as the Director of Innovation and Digital Transformation at Pegasystems, where expertise in design thinking drives customer experience and digital transformation initiatives. Previous roles include Executive Vice President of Enterprise Change Management at The Money Source Inc., where Lisa developed strategic planning frameworks, and Senior Vice President of Strategic Planning & Enterprise Change Management at Plaza Home Mortgage, focusing on productivity and profitability enhancements. Lisa's extensive background includes managing large-scale projects and processes in various industries, from banking integrations at Wells Fargo/Wachovia to establishing program management offices and delivery services at American Home Mortgage Servicing and Experian Consumer Direct, respectively. Educational credentials include a Bachelor of Arts from Mount Holyoke College and graduate studies at Harvard University and San Francisco State University.
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Pegasystems
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Pega’s adaptive, cloud-architected software – built on the unified Pega Platform – empowers people to rapidly deploy, and easily extend applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and Digital Process Automation, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.