Pegasystems
Miguel García Álvarez is a seasoned professional with extensive experience at Pegasystems since September 2008, where currently serves as a Principal Service Assurance Advisor within the Client Modernization Center of Excellence, leading initiatives in EMEA to assist customers in adopting the latest Pega Platform versions and modern cloud architectures. Previously held roles at Pegasystems include Lead Service Assurance Advisor and Certified Pega Lead System Architect, focusing on optimizing customer experiences and implementing Business Process Management solutions. Additionally, Miguel is involved in the Mapas Milhaud project as a writer, contributing to a website dedicated to maps and non-fiction articles. Prior experience includes working as a Java Developer at Sopra Group on banking solutions. Educational background includes a Telecommunications Engineering degree from Universidad Politécnica de Madrid and ongoing studies for a Bachelor's degree in History from Universidad Nacional de Educación a Distancia.
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Pegasystems
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Pega’s adaptive, cloud-architected software – built on the unified Pega Platform – empowers people to rapidly deploy, and easily extend applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and Digital Process Automation, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.