Rohit Kashyap

Rohit Kashyap is an experienced professional currently serving as a Principal Escalations Manager for EMEA at Pegasystems since November 2021. Prior to this role, Rohit worked at Cognizant from September 2018 to November 2021 as a Technical Lead, specializing in problem management and change management processes. Rohit also gained experience as an Analyst at BT from January 2017 to August 2018, providing technical support for software and networking issues, and as a Technical Support Engineer at IBM between July 2014 and December 2016, focusing on incident management and service restoration. Rohit's academic background includes a Bachelor of Engineering from Visvesvaraya Technological University, completed in 2014.