Katrina Mae Siblag

Katrina Mae Siblag is an experienced Customer Experience Specialist at Pela since October 2019, where expertise in addressing customer concerns through email, social media, and live chats is demonstrated, along with proficiency in Zendesk, Freshdesk, and Gorgias. Previously, Katrina held the position of WordPress Content Manager at BoldData from September 2018 to July 2021, focusing on uploading and optimizing business data posts. As a Freelance Virtual Assistant from September 2017 to April 2020, skills in managing social media accounts, basic accounting, and customer support were utilized. Prior experience includes working as a Professional Medical Representative at Zuellig Pharma from September 2015 to February 2017, promoting pain relief medications to medical professionals, and a brief role as a Pharmaceutical Sales Representative at Terramedic in early 2013. Educationally, Katrina attended Remedios T. Romualdez Memorial Schools - Makati Medical Center from June 2007 to April 2011 and St. Scholastica's College Westgrove from 2003 to 2007.