Pelican Business Services UK
Alex Chapman has a strong background in finance and operations. Alex started their career at Lloyds Banking Group, where they worked as a Senior Finance Manager from 1999 to 2007. Alex then joined Capita as a Finance Director, where they successfully integrated multiple businesses into the company. In 2011, they became the Finance Director at JBW Group Ltd, where they played a crucial role in reshaping the Finance function to meet the changing needs of the business. Since 2015, they have been working as the Chief Operating Officer at Pelican Business Services UK, overseeing the company's meter reading, billing, debt recovery, and customer contact services.
Alex Chapman earned a Bachelor's Degree in Statistical Science & IT from the University of Exeter from 1992 to 1995.
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Pelican Business Services UK
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We started life in 2001 as Bristol Wessex Billing Services Ltd. We were established by Bristol Water and Wessex Water as a joint venture company to manage all their metering, billing and collection operations, and to serve as a point of contact for all non operational customer enquiries. Today, we are highly skilled in every area of our business and deliver award winning customer service (both to our clients and, in turn their customers). In 2015, we embarked on a journey involving all staff and stakeholders to develop a new name and visual identity that would reflect our company vision, mission and business objectives.